Elements and Performance Criteria
- Identify critical success factors
- Analyse existing resource and competency capacities
- Determine future resource requirements
- Available information on workloads is obtained and analysed to determine temporal and spatial patterns
- Internal and external factors likely to impact on resources are taken into account and a profile of projected resource requirements developed
- Competency levels required to meet future requirements and inconsistencies with current competency levels are identified
- Develop a plan to adapt existing capacities to meet future needs
- Review and evaluate plan